Home > Strut Core Refund Policy

RedShift Strut Core Policy

(For Koni "inserts")

Yes, we make it very easy to buy and install Koni "inserts" because you don't have to do any fabrication work at all, if you don't want to! We will do it all for you. In order for us to do the fabrication, we have to have struts in hand; so we offer a strut "core" service. This way, you can receive your Koni shocks, already inserted into strut housings, ready for easy installation on your car!

2 options are available:

1) NEW STRUTS - We can start with brand new struts, and you will receive all brand new parts, including the strut housings used. No strut refund available on new strut housings. They are yours to keep.

OR YOU CAN CHOOSE

2) PRE-OWNED STRUTS - We build your Koni struts with pre-owned struts we have here, ship them to you, you install them, and then ship the stock struts you have on our car back to us for a full refund!!! So, it costs you only the shipping of your struts back to us.

HOWEVER WHEN CHOSING PRE-OWNED STRUTS.....

In order to ensure all future customer receive pre-owned struts in good condition (because you expect yours to be in good condition), there are some rules about what pre-owned struts we will accept for refund. And these rules are.

1) No significant rust - any strut more than 5 years old may have too much rust on it for us to accept... unless you are in a warm, dry part of the world. If you see only very slight rust (like total rust per strut is less than 1 finger print), then that is ok. If you are not sure, please send us pics.

2) No bent, broken, or significant scaring accepted (this is self explanatory) - like if they have been in an accident or otherwise hit with a hammer or similar.

3) If camber bolts have been used, you MUST TELL US IN ADVANCE. Sometimes we have struts here with the normal scarring of aftermarket camber bolts, and that is ok as long as the scarring is normal (because it doesn't usually hurt the strut) HOWEVER, sometimes camber bolts are installed incorrectly, and they can damage the struts. If you have damaged your strut from camber bolts (like in the pics below), we will NOT accept them.

Examples of cores not accepted for refund:

StrutBoltProblem1 StrutBoltProblem2

Bottom line.... if we cannot clean and send your struts to someone else, we will not accept them as cores to be refunded!

REFUSED STRUTS WILL BE RETURNED TO CUSTOMER AT CUSTOMER'S EXPENSE OR THROWN AWAY.

PLEASE CONTACT US IF YOU HAVE ANY QUESTIONS!

WE WANT TO WORK WITH YOU IF WE CAN.